The “Cloud” is a generic term for the delivery of on-demand computing resources, from applications to computing power to storage, over the Internet. Pay-for use services allow organizations to access Information Technology that was out of their fiscal reach prior. Social services agencies and providers are constantly being directed to do more with less. As States experience Medicaid budget constraints, changing delivery models, and growing community needs, there is an impending move towards a care management methodology for agency reimbursements. Agencies know that they need to embrace technology to play an important role in addressing these external forces affecting both their persons served and their own changing business climate.